Reservations can be made directly through our website, by phone, or via our

booking partners. For groups of 12 or more, please contact us directly.

We don’t require a deposit, but for groups of 12 or more we do request credit card

details to secure the booking.

Any changes to the number of guests or cancellations must be made at least 72

hours before your booking. After this period, a $15 surcharge per guest will apply for

no-shows or late changes.

Yes! We welcome group bookings and private functions. Groups of 12 or more will

dine from our $75pp or $95pp set menus. For groups of 20 or more, additional

arrangements may be required to provide the best experience.

Children under 13 are not required to dine from the set menu and may order from

our kids’ menu.

For group bookings, all guests must dine from the same set menu to ensure smooth

service.

• A 10% surcharge applies to all tables of 12 or more, and on Sundays & public holidays.

• EFT transactions may incur a small surcharge depending on card type.

Yes, our chefs are happy to accommodate allergies and dietary needs. Please let us

know when booking.

We do our best to accommodate requests, but table allocation depends on booking

date and group size. We cannot guarantee specific seating areas.

Yes, walk-ins are welcome on a first-come, first-served basis. Wait times may vary,

so for the best chance of securing a table, we recommend arriving when we open.

We allow a maximum of four ways to split a bill.

For safety and comfort, all guests must wear shoes. Swimwear is not permitted.

Please call us on 07 5593 4054 if you are delayed. However, we are unable to

extend bookings as we accommodate two seatings per service.

Balloons are welcome, but table confetti is not permitted as we aim to protect the

environment.

Yes, E-vouchers can be purchased by emailing enquiries@pokkoi.kitchen and are

valid for 2 years.

Our bookings team can be reached at enquiries@pokkoi.kitchen.

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You can always come back and edit your FAQs.

Yes. To add media follow these steps:

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